Question 1

What are the different ZipCare plans?

Accepted Answer

ZipCare offers setup, protection and maintenance plans for 40+ gadgets and appliances including smartphones, ACs, tablets, washing machines, refrigerators and audio devices.

Question 2

Can I buy ZipCare plans separately for my device?

Accepted Answer

Yes. ZipCare AMC plans can be bought anytime after purchase. Protect Plans must be bought at the time of purchase or within a defined window. Protect Damage Plans must be purchased along with the product.

Question 3

Which products are covered under ZipCare plans?

Accepted Answer

ZipCare covers 40+ product categories ranging from smartphones and ACs to washing machines and refrigerators. Visit a Croma store, Croma.com or Tata Neu for the full list.

Question 4

What is the validity period of ZipCare plans?

Accepted Answer

ZipCare plan duration varies from one month to up to four years. You can check your plan details for exact validity.

Question 5

Can I buy ZipCare plans online as well as offline?

Accepted Answer

Yes. ZipCare plans are available on Croma.com, Tata Neu as well as all Croma stores. Some plans also cover devices not purchased from Croma.

Question 6

Are ZipCare plans refundable?

Accepted Answer

Yes, depending on the ZipCare plan. You can refer to your plan’s terms and conditions to know more.

Insights for you

Frequently Asked Questions

Insights for you

Frequently Asked Questions