Question 1

What are ZipCare Maintain plans?

Accepted Answer

ZipCare Maintain plans help you set up or maintain your products. These plans ensure you have access to all the care your product needs without causing any stress.

Question 2

Can I transfer my ZipCare Maintain plan from one product to another?

Accepted Answer

No. Once a plan is bought for a particular product, it cannot be transferred to another one.

Question 3

Do I need to buy ZipCare Maintain plans along with the product?

Accepted Answer

No. You can buy ZipCare Maintain plans after buying your product. However, different plans have different purchase windows. You can refer to the plan details or talk to our in-store experts to ensure the plan you want is valid for your product.

Question 4

Where can I buy ZipCare Maintain plans?

Accepted Answer

You can buy ZipCare Maintain plans online from Croma.com and Tata Neu or offline at any Croma store.

Question 5

What products are covered under ZipCare Maintain plans?

Accepted Answer

ZipCare Maintain plans are available for products like air conditioners, washing machines, refrigerators, laptops, dishwashers and chimneys.

Question 6

What is included in ZipCare Maintain AMC's checkup?

Accepted Answer

ZipCare Maintain AMC includes an inspection of key parts of your appliance to ensure they are functioning as intended. It also includes a deep cleaning service that covers internal and external cleaning of your appliance to remove dirt, grease and unpleasant odour.

Question 7

Are repairs covered under ZipCare Maintain AMC plans?

Accepted Answer

ZipCare Maintain AMC plans cover the cost of labour for any repair work, ensuring expert service whenever needed. However, the cost of spare parts is not included under this plan.

Question 8

What is the validity of the ZipCare Maintain plans?

Accepted Answer

The validity of ZipCare Maintain plans depends on your chosen plan and the device you are buying it for. While some AMC plans are valid for one or two years, others offer a one-time maintenance service.

Question 9

Are ZipCare Maintain plans transferable and refundable?

Accepted Answer

ZipCare Maintain plans are refundable depending on the plan you choose. Please refer to the terms and conditions of the specific plan to understand its refund policy. However, these plans are not transferable.

What is ZipCare Maintenance Plan?

Our Plans

Choose a Device to Maintain

Insights for you

Connect with us

Call

Visit

Email

Why trust us

What customers say

Why ZipCare Maintain?

Expert Technicians

Doorstep Service

No Paperwork

Frequently Asked Questions