What are the different types of ZipCare plans available for washing machines?

ZipCare offers four different plans for washing machines: ZipCare Protect Advanced, ZipCare Protect Standard, ZipCare AMC and ZipCare All-In-One.

Can I buy ZipCare plans separately for my device?

Yes. ZipCare AMC plans can be bought anytime after purchase. Protect Plans must be bought at the time of purchase or within a defined window. Protect Damage Plans must be purchased along with the product.

Which products are covered under ZipCare plans?.

ZipCare covers 40+ devices from smartphones and ACs to washing machines and refrigerators. Visit a Croma store, Croma.com or Tata Neu for the full list.

What is the validity period of ZipCare plans?

ZipCare plan duration varies from one month to up to four years. You can check your plan details for exact validity.

Can I buy ZipCare plans online as well as offline?

Yes. ZipCare plans are available on Croma.com, Tata Neu as well as all Croma stores. Some plans also cover devices not purchased from Croma.

Are ZipCare plans refundable?

Yes, depending on the ZipCare plan. You can refer to your plan’s terms and conditions to know more.

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Extended Warranty

ZipCare Protect Advanced Starting @ ₹479

Covers electrical & mechanical defects
100% invoice value covered
Covers 100% of repair costs (incl. genuine spares & labour)
Free pick-up & drop or on-site service

Plans

Guarantee vs. warranty: Which one do you need?

Learn the key differences between guarantee and warranty on ZipCare. Check out which protection best suits your needs and when to invest in extended coverage plans.

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Customers Speak

Sudarshan [ZipCare Protect - Damage] [Digital Device]

4.4

Tech care made efficientCompleted the service very efficiently in a much shorter time than expected. Really appreciate their work and will recommend ZipCare to friends in the future.

Sunil [ZipCare Protect] [Refrigerator]

4.6

Prompt service, polite staffThere was a minor issue, which was promptly addressed and resolved with the help of the staff. Correct advice was given, the staff were courteous and they ensured the complaint was fully resolved. Good job.

Mukesh [ZipCare Maintain] [Air Conditioner]

4.6

Punctual and professionalThe technician came at the appointed time and serviced the air conditioner properly.

Dhaval [ZipCare Maintain Setup & Support] [Laptop]

5.0

Expertise that builds trustI would like to commend Mr. Kashyap Mehta from Croma, Iskcon Road, for his exceptional support in configuring my HP laptop. He patiently explained the technical details, recovered data from my old hard drive and even assisted with drive partitioning. His expertise and dedication exceeded my expectations, reinforcing my trust in Croma and ZipCare.